Clean, comfortable, and complete (wifi, amenities, climate control, etc). Met or exceeded all expectations. Was perfect for an overnight, and the front desk was staffed for my unusual check-in/check-out times. The front desk attendants were very quick, and knew the answers to all my questions before I even asked. It was refreshing being around North Vancouver scenery for a change. After an exhausting trip, it was nice to just take a shower and flake out without having to worry about anything. I would have liked to have tried the restaurant there, if my travel companions weren't being so picky.
Stonebeard
Oktober 2024
We were really surprised at the customer focus at reception. We hoped for a quiet and comfortable room. but didn't have very high expectations due to the location on a main road. However, Chris at reception was very helpful and took care to listen to our request and to offer the best room he had available with the proviso that we could change if we didn't agree. The room turned out to be very comfortable. Except for some guests making normal noise outside early in the evening and the running of a shower near us, the room was amazingly quiet. We had the best night's sleep that we had anywhere else in Canada and Washington in the previous week, in hotels that were a lot more expensive.
Emma
Mei 2024
The staff were so helpful and friendly. The location was 10 Minutes away from English Bat and Stanley Park. It was nice to be able to get up every day, grad breakfast on the way to visit with my family, and relax on the Beach.
Aida
November 2023
The property was clean and tidy. I’m a smoker so they did have a spot for smoking, yay. Staff was gracious and accommodating. We did need to change rooms and the staff quickly helped us with that.
Jackie
April 2024
The hotel is located near the Capilano Suspension Bridge as well as being within walking distance to a local shopping centre and numerous restaurants. We appreciated being able to check in early and our room was comfortably furnished. It had everything we needed for an overnight stay. Being able to have breakfast at De Dutch was a bonus.
Marion
Agustus 2024
A very late check in but no issue and the manager was very friendly and helpful. Rooms were very comfortable and just what we needed for our brief stay before heading to the snow. Great value for money, good restaurants nearby and on site.
Steven
Februari 2023
We stayed for a week in the hotel. We ere upgraded to a nice family suite. The staff were great and very helpful. The Saudi gentleman who met us when we checked in was super nice -- he actually arranged the upgrade I think because (1) we have a small baby with us, and (2) we're both from Riyadh :)
Gerry
Agustus 2023
I used to live in North Van and was visiting an old friend passing through Vancouver. Especially compared to downtown hotels, this was great value. It's older, but perfectly clean and comfortable. The room was quite small, but that hardly mattered being alone. I just used Seabus to get over to Vancouver, added a great little cruise to my stay.
Bruce
Oktober 2023
This is an older facility but it is comfortable and clean. The staff were, to a person, excellent. Checking in and checking out was efficient. We enjoyed our breakfasts at the on-site restaurant De Dutch and there are several nice places to eat nearby. It is about a 20-minute walk to the Capilano Suspension Bridge Park, which we really enjoyed.
Will
Agustus 2023
The location was close to everything….suspension bridge, shopping, restaurants and not far from beaches. As a solo traveller I chose a one bed room. Though it was not spacious it had everything I needed-coffee maker, fridge table/chair to eat and a chair for relaxing by the window. Outdoor pool was a little cold to enjoy this time.
Kimberly
April 2023