SureStay Hotel by Best Western North Vancouver Capilano
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Clean, comfortable, and complete (wifi, amenities, climate control, etc). Met or exceeded all expectations. Was perfect for an overnight, and the front desk was staffed for my unusual check-in/check-out times. The front desk attendants were very quick, and knew the answers to all my questions before I even asked. It was refreshing being around North Vancouver scenery for a change. After an exhausting trip, it was nice to just take a shower and flake out without having to worry about anything. I would have liked to have tried the restaurant there, if my travel companions weren't being so picky.
Stonebeard
octobre 2024
We were really surprised at the customer focus at reception. We hoped for a quiet and comfortable room. but didn't have very high expectations due to the location on a main road. However, Chris at reception was very helpful and took care to listen to our request and to offer the best room he had available with the proviso that we could change if we didn't agree. The room turned out to be very comfortable. Except for some guests making normal noise outside early in the evening and the running of a shower near us, the room was amazingly quiet. We had the best night's sleep that we had anywhere else in Canada and Washington in the previous week, in hotels that were a lot more expensive.
Emma
mai 2024
Stayed at the surestay for 1 night with my partner as we were visiting Cypress mountain. The service from the front desk was welcoming and efficient. The room was equipt with all amenities needed and we had a comfortable nights rest. Thank you.
Danielle
janvier 2025
The property was clean and tidy. I’m a smoker so they did have a spot for smoking, yay. Staff was gracious and accommodating. We did need to change rooms and the staff quickly helped us with that.
Jackie
avril 2024
The staff were so helpful and friendly. The location was 10 Minutes away from English Bat and Stanley Park. It was nice to be able to get up every day, grad breakfast on the way to visit with my family, and relax on the Beach.
Aida
novembre 2023
The hotel is located near the Capilano Suspension Bridge as well as being within walking distance to a local shopping centre and numerous restaurants. We appreciated being able to check in early and our room was comfortably furnished. It had everything we needed for an overnight stay. Being able to have breakfast at De Dutch was a bonus.
Marion
août 2024
We needed a clean safe place to stay near family and this was perfect. The price was low so we didn’t expect a lot but this place was clean and comfortable and had everything we needed. Plus the little restaurant was excellent for breakfast and the service was great all around.
Patricia
avril 2025
A very late check in but no issue and the manager was very friendly and helpful. Rooms were very comfortable and just what we needed for our brief stay before heading to the snow. Great value for money, good restaurants nearby and on site.
Steven
février 2023
Location is good. Breakfast ok. But wasn't any plain breakfast lol I like plain food I wanted eggs n hashbrowns no onions etc wasn't any so I had French toast.
Patricia
mars 2025
We stayed for a week in the hotel. We ere upgraded to a nice family suite. The staff were great and very helpful. The Saudi gentleman who met us when we checked in was super nice -- he actually arranged the upgrade I think because (1) we have a small baby with us, and (2) we're both from Riyadh :)
Gerry
août 2023
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